Reviews

reviews

125 thoughts on “Reviews

  1. Such a good service and great people to work with. Definitely will be using them again. Trustworthy and punctual.
    Thank you!

  2. We have 15 leather chairs in our conference room in office. Leather lost its color and brightness with time so we decided to order leather furniture cleaning service. First thing I liked about this company is that they offer different options for leather cleaning. For example, you can choose either just leather cleaning or leather cleaning plus conditioning for longer lasting effect. They also offer leather dying which is great in case your leather lost its colors. We ordered just the cleaning with the conditioning. Second great thing about this company is that these guys came exactly on time as had been previously arranged. Third, they seemed to be really professional explaining to me each stage of a leather cleaning while they were cleaning our leather chairs. Moreover, they gave us a printed sheet with tips on how to keep our leather in good condition. Thank you guys for your work. Well done!

  3. Great service; technician was on time, worked efficiently, and tidied up afterwards. Did a fantastic job of cleaning a mattress and sofa that’d been in storage for 18 months – both look brand new again. Would recommend these guys.

  4. We needed to clean our microfiber couch and queen size mattress. I found this company online in google. They were very quick responding and reasonable in pricing. I decided to give a try with them and scheduled the cleaning. Their technician showed up exactly on time and started working on my 3 seat couch from crate and barrel. Couch was a little bit wet after the cleaning and I did not see cleaning results well. I was amazed next day!!! Couch looks like brand new! Mattress was in a good shape and it became a little but lighter. Anyway we are happy with both our couch cleaning and mattress cleaning results. I definitely recommend this 5 star company!!

  5. COMPLETELY SATISFIED !!! We have carpets in our office space which have not been cleaned for a long while by professionals. My boss asked me to find a good carpet cleaning service. I found these guys via google. They gave us the cheapest price for carpet cleaning. I am saying the cheapest because I called other companies to compare. I was kind of unsure regarding NY-CarpetCleaning-NYC professional skills because of that price. However, it turned out to be otherwise since these guys were amazing. Carpet cleaners came exactly on time up to a minute! But the most important thing is their carpet cleaning performance. Although our carpets are not very old, they were cleaned up to an absolutely perfect condition. If I look one more time for carpet cleaning service, it will be NY-CarpetCleaning-NYC for sure.

  6. The technicians seemed genuinely angry at my dirty couches; they came ready to do battle. And they did. And now I have clean couches.. Yay.

  7. Thank you guys for your couch cleaning service. Our dog peed on our couch three days ago. We were looking for a reliable company that would help us to get rid of a terrible stain on our light color couch as well as of a bad smell. These guys came with a huge professional machine and pretreated our couch with some chemicals. Moreover, they focused specifically on the stain applying some other cleaning solution. To sum up, the couch looks like a brand new now. Thank you Ihor and his partner for a great job. Excellent job!!

  8. They came and cleaned the carpet seemingly well. Then the next day the carpet began to smell and whatever was underneath began to seep through again. They did not do a thorough job so I called back and they yes’d me to death saying they would come back and clean it properly and not to worry….anyway, I never heard from them again. Very disappointing experience.

  9. This might be the 1st non-food report I’m putting here, and for good reasons. Carpet cleaning service…yupp, my life has gotten that serious now. I have 3 rooms of wall-to-wall carpets in my UWS crib. I needed someone to go pro on them (I haven’t had them cleaned like that for quite some time…I’m freshly out of college, I’m sure you know what I mean…). My neighbors used to hire one company but it never left them fully happy with the results. And, as a really bad neighbor and a thrifty one on top of that, I asked around for something better. Found these guys. Really cool! First, I got the service the next day. Second, they have this huge, I mean really huge, impressive cleaning machine – nothing like I’ve seen before, and I come from an industry business family so have seen this and that over the years. Most importantly, the giant has shown an A+ performance on my poor cleaning-deprived carpets. Now, I’m not the world’s most obsessed-with-tidyness person out there (would I live one more day in NYC if I were??) but I was left impressed. Call it the equivalent of a delivery place that shows up exactly by the time they announced, and their food is right the ready-to-eat temperature, and the delivery guy in super polite.
    Speaking of delivery… The cleaners came exactly on time, not something to be taken for granted in New York nor to be discounted in my case since I’m in top 5% of the busiest people I know…Overall, highly recommended to anyone who need to go pro with carpet cleaning (I think the guys took care of the sofa too btw) and accepts nothing less.

  10. I have used the services of other carpet cleaning companies before but none of them made me this satisfied with their services. They work very well and make your house look different after they are done. I also would like to emphasize the professionalism of the staff. They make sure that you are happy with their services which already differs them with the others. Just call them and see the change…

  11. I know how important a reputation is for any business since I am the owner of the business. Hence I decided to tell my “thank you” to these guys. They were really awesome.


    Click PLAY to see the testimonial.
  12. We have 15 leather chairs in our conference room in office. Leather lost its color and brightness with time so we decided to order leather furniture cleaning service. First thing I liked about this company is that they offer different options for leather cleaning. For example, you can choose either just leather cleaning or leather cleaning plus conditioning for longer lasting effect. They also offer leather dying which is great in case your leather lost its colors. We ordered just the cleaning with the conditioning. Second great thing about this company is that these guys came exactly on time as had been previously arranged. Third, they seemed to be really professional explaining to me each stage of a leather cleaning while they were cleaning our leather chairs. Moreover, they gave us a printed sheet with tips on how to keep our leather in good condition. Thank you guys for your work. Well done!

  13. Great service, prompt, and really good work. Vlad was professional and efficient. The quotes were accurate, so no surprises. And it should be noted that while they offer other services, there was no hard upsell to clean anything else. I really appreciated that and will have them back to clean the rugs again, and now the couch too.

  14. I think they could have cleaned my couch better. I thought it would be lighter after drying but it never became lighter. I hoped for better couch cleaning service. Not satisfied!!

  15. NY-CarpetCleaning-NYC is a really professional company. Thank your technicians for a great job. My sofa looks brand new now.

  16. Really fabulous, quick and friendly service. Vlad arrived early, had a great attitude, and was very efficient with the cleaning of my off white upholstered chair. I would highly recommend him and the company!

  17. Very happy with the ease in scheduling, prompt and clear communication, fair pricing, job done and courteousness of technician. I would use them again in a heartbeat and recommend to others. Pleased with the outcome.

  18. I needed immediate carpet cleaning & upholstery cleaning for my 3 bedroom apartment. I saw this company’s Google ad and decided to use their services. The service I received was perfect with the employees arriving on time with results I hoped for. The carpet cleaning results were awesome even though the carpet cleaning extractor was very noisy. Upholstery furniture seemed wet and the cleaning results were unseen after the cleaning. However, in about 2 hours all upholstery looked brand new after drying. I recommend these guys to anyone who wants excellent carpet & upholstery cleaning services.

  19. I was surprised at how quickly I got my quote! With the prices being so low, I honestly thought it wasn’t going to be that great of a cleaning. My dog had taken up a new and horrible habit of peeing on my $3,000 couch and it left big stains and obvious odor. However, when the cleaner came, they were very courteous and did an amazing job. My couch was cleaner than before my dog decided to use it as his front lawn, and I didn’t have to break the bank to get it that way. Highly recommend.

  20. Just wanted to leave some feedback. I contacted NY-CarpetCleaning two days before needing my sofa cleaned. I must say my experience was excellent. From my first email to the day the guy showed up to do the cleaning. I’m A very happy camper. I would definitely use this company again. The price was good …compared to companies that charge a large amount as a minimum service fee just to come out to your place.

  21. I needed to get cleaned my 3 seat couch and 2 seat loveseat. I have never cleaned them before and wanted to prolong their use. I found NY-Carpetcleaning-NYC on google. They seemed to be reasonable in pricing. Mike was also very convincing, he described me stage by stage what they do. Eventually, I ordered their upholstery cleaning service and I must say they do a really great job. My furniture looks like brand new now. Thank you technician Anthony, WELL DONE!!

  22. Great service, clean couches, easy to book and the friendly technician showed up on time. Even offered to show up early. They are very responsive. I would definitely recommend them.

  23. They do a great job for a reasonable price. They show up on time, they are good communicators, they are courteous and professional, and they do solid work.

  24. my husband and I hired this company, I sent photos via text to the dispatcher and he gave me a quote immediately. I arranged the day for cleaning they called 30 mins before arriving and cleaned my carpet. The entire job took, 1 hour and my carpets now look brand new. I am very happy with the service and highly recommend this company.
    reliable and efficient!

  25. Great service and great competitive pricing! We have an L shape micro suede couch which we have cleaned each year. The service man was polite and meticulous with cleaning our couch (with scotch guard). They arrived on time and were quick! I highly recommend Matress Cleaning & Couch Cleaning company!

  26. Scheduling was easy and they seemed to have a lot of available appointment times. The (2) cleaners arrived on time with all of their equipment. All they needed from we was to show them where the bathroom was so they could fill their machines with water from the bathtub. The total cost for cleaning one king sized mattress (one side only), one love seat, and one armchair was $249 (exactly what I had been quoted over the phone) plus tax $280. They have the iphone card scanner attached to their phone which was very convenient for me. I think the whole process took an hour, give or take. They worked fast and efficiently. No muss, no fuss, no mess. Drying time was a couple of hours, maybe 3. My appointment was between 4-6pm on a Friday, they arrived around 5ish. After they left I went to do laundry, washed my mattress encasement, sheets, pillows, blankets, came home, remade the bed and it was dry and ready for me to sleep in.

    Would absolutely call again in a year or so but I would probably ask to have both sides of the mattress done since I like to flip it periodically. Looking back, I probably should’ve had the box spring(s) done too since I’m so phobic when it comes to preventing bedbugs. All in all, I definitely recommend this service and this company.

  27. We got our sectional couch cleaned and 8 by 10 area rug cleaned with this company. I had not cleaned my couch for 3 years before and it was very dirty and dull. They did a magic!! Now it looks like the first day I bought it. Thank you you guys. You are the best couch cleaning company! I would definitely recommend them.

  28. Great dependable and honest company. I hired them to clean some chairs, pillows, ottoman. They gave me the lowest and quickest quote. The worker they sent out was detailed, polite and also very honest, in telling me my ivory leather couch was cleanable but the visible difference wouldn’t justify cost in doing it. Very honest contractor who does quality work.

  29. COMPLETELY SATISFIED !!! We have carpets in our office space which have not been cleaned for a long while by professionals. My boss asked me to find a good carpet cleaning service. I found these guys via google. They gave us the cheapest price for carpet cleaning. I am saying the cheapest because I called other companies to compare. I was kind of unsure regarding NY-CarpetCleaning-NYC professional skills because of that price. However, it turned out to be otherwise since these guys were amazing. Carpet cleaners came exactly on time up to a minute! But the most important thing is their carpet cleaning performance. Although our carpets are not very old, they were cleaned up to an absolutely perfect condition. If I look one more time for carpet cleaning service, it will be NY-CarpetCleaning-NYC for sure.

  30. Macy’s arrived, took one look at our couch and left, even though I offered to send photos prior. Peter and associates beat Macy’s price, arrived only 48 hours later and cleaned every sqaure inch of the upholstery. They are fearless, dedicated and amazingly fast. Their customer service is outstanding- for any furniture cleaning. They must be equally awesome regarding carpets.

  31. My dog peed on our Tempur-Pedic mattress and many of the companies that I checked, would not work on that type of mattress. But I found these guys and they would. Adam was great. He was very nice and explained what he was doing every step of the way. I was very happy with the price and the service.

  32. I URGE YOU NOT TO CONSIDER. Unprofessional on every level. They outright ruined our upholstery. Will cost us over $2000 to reupholster now. They send one guy with a dirty towel to clean. Just needed to remove small stained area and they ruined the entire piece leaving watermarks and frayed seams. They only accept cash for service under $400. They do not give a receipt. They will not return phone calls and are clearly shady. Please do not make the same mistake we made.

  33. I was very satisfied with this cleaning service. The guy who cleaned my furniture was very nice and efficient. I just needed my furniture cleaned and refreshed after ten years and I feel like it is now!!

  34. Time efficient -quality -courteous cleaning service. Cleaned our sofa (steamed and shampooed)-smells and looks nice.

  35. I called this Carpet Cleaning service for an emergency clean, not knowing what to expect as they came with no recommendations, they were prompt, extremely professional, took care and time to thoroughly clean my sofa! They charged me what they quoted which was very reasonable!
    I have now used them twice and received identical service. They have done better than any carpet and furniture cleaner I have used in the past!
    I would fully recommend this company!

  36. My Technician- Ays- was excellent. He described every step thoroughly. He was on time and left my apartment with an excellent clean and great smelling mattress. After seeing the dirt from a 1 year mattress. I will be cleaning it regularly. Thanks Guys. Great Job!! Would recommend!!

  37. Loved the service from minute one. The website works perfectly specially fast communication is the best for me. In five minutes by chatting on the website we scheduled an appointment and the next day all the work was done. Perfect. Fast. Great quality. Definitely will recommend to my friends and will be returning customer to this company.

  38. High recommend for someone who needs to clear their mattress. Very clean and efficient! Thanks to Vlad!!

  39. The guys did a great job on cleaning both my carpets and rug. Smells new and it’s perfect for the holidays. The rain delayed then a bit but I got updates via text and a phone call. Very professional and very nice team of guys. I’ve used their service twice now and will use it again.

  40. This company goes ABOVE AND BEYOND! First of all, I never thought our couch was salvageable. With two insane dogs and unknown black stains, our orange couch was, in my mind, a complete write off. We booked the day before. Vlad was our technician. He showed up on time and was very friendly and professional. Our circuits blew and he spent time finding and opening our circuit breaker panel. After some work he found a mistake in its connection that caused the problem, and fixed it easily!
    Our couch is pristine, and the whole experience was great ! Definitely use this company, we will be return customers !

  41. I absolutely will use this service again! Vlad was on time, efficient, professional and very friendly! Not only does my suede love-seat look pristine, but the services were very easy to schedule in the first place. The prices are incredibly reasonable as well!

  42. Two very nice young men showed up to clean my mattress, sofa, upholstered bench and two chairs. It took about an hour and they did a great job. After price comparing they were definitely less expensive in the spectrum. He only reason not to give five stars is because they could not remove a particularly troublesome stain that had been left to sit for a while. Otherwise very pleased!

  43. I thought they had great customer service. I called to ask for a quote and all I had to do was take a picture of my couch and text it over and the next day they were here. I also appreciate that they worked around my busy schedule. And most important they did a great job. Fair prices as well.

  44. My couch got really dirty during the move, it was snowing/raining and I thought I would have to get new couch. I decided to have it cleaned and they did an amazing job. My couch looks brand new. I wish I did the before picture to show before and after.

  45. Highly recommend using this cleaning service!

    After messaging at 10pm I received a quote within minutes and had booked them for 8am the following morning. This also happened to be the most cost effective quote. One other company came to me with the same quote but provided it 12 hours later…

    Uri did a wonderful job cleaning our dirty sofa and infant vomit on our large rug. We wished we had done this earlier!

  46. From the moment I found this company to the completion of my cleaning service, it was easy, streamlined and professional. Booking an appointment on the weekends was preferred and I was provided with many options. The cleaning crew was timely with no hiccups. Pricing was reasonable and fair. Highly recommended for sofa and rug cleaning! I will be using their services again in the near future.

  47. With two small children, my couch was in desperate need of a good cleaning. The online appointment set-up was quick. They texted me right away to give me a quote and set up a cleaning. The worker was prompt, spent a good 1.5 hours doing a deep clean on our couch and it looks great! Highly recommended!

  48. We needed our rugs and two large couches to be cleaned. I got quotes from a few companies and this one was by far the least expensive. I had heard that many companies use low quotes to get themselves an appointment but when they get to your house they increase the prices saying “we didn’t realize the couch was so large” or “actually this doesn’t include the special finishing spray that is necessary” or “your rug is of a particular material so we’ll need to increase the price.” I asked my contact, Mike, about this and he promised me that there would be no hidden fees. And indeed, they stood by their pricing. The cleaners came right no time and were polite and conscientious. I would absolutely use them again!

  49. This is an excellent service! We had our oriental rug cleaned. They arrived on time, the technician (Andrew) was top notch, careful and most helpful. The company is amazing in their ability to make appointments seven days a week at convenient times. We will have them back soon for more of the same great rug cleaning service.

  50. The guys did a great job on cleaning both my carpets and rug. Smells new and it’s perfect for the holidays. The rain delayed then a bit but I got updates via text and a phone call. Very professional and very nice team of guys. I’ve used their service twice now and will use it again.

  51. These guys are terrific. I was at work and knew I had to be home by two, to my chagrin they were early! That never happens. My couch is now spanking clean (it’s been too long) and my rug is now clean and odor free. I will be calling back in 6 months to maintain this fresh clean smell….they were much better than Stanley Steem in my opinion and you should definitely check them out. It’s like having a new car!

  52. I absolutely will use this service again! Vlad was on time, efficient, professional and very friendly! Not only does my suede love-seat look pristine, but the services were very easy to schedule in the first place. The prices are incredibly reasonable as well!

  53. This might be the 1st non-food report I’m putting here, and for good reasons. Carpet cleaning service…yupp, my life has gotten that serious now. I have 3 rooms of wall-to-wall carpets in my UWS crib. I needed someone to go pro on them (I haven’t had them cleaned like that for quite some time…I’m freshly out of college, I’m sure you know what I mean…). My neighbors used to hire one company but it never left them fully happy with the results. And, as a really bad neighbor and a thrifty one on top of that, I asked around for something better. Found these guys. Really cool! First, I got the service the next day. Second, they have this huge, I mean really huge, impressive cleaning machine – nothing like I’ve seen before, and I come from an industry business family so have seen this and that over the years. Most importantly, the giant has shown an A+ performance on my poor cleaning-deprived carpets. Now, I’m not the world’s most obsessed-with-tidyness person out there (would I live one more day in NYC if I were??) but I was left impressed. Call it the equivalent of a delivery place that shows up exactly by the time they announced, and their food is right the ready-to-eat temperature, and the delivery guy in super polite.
    Speaking of delivery… The cleaners came exactly on time, not something to be taken for granted in New York nor to be discounted in my case since I’m in top 5% of the busiest people I know…Overall, highly recommended to anyone who need to go pro with carpet cleaning (I think the guys took care of the sofa too btw) and accepts nothing less.

  54. vlad came by and did a great job of steaming my couches and rugs! everything looks perfect! highly recommended to anyone looking for cleaning services in NYC!!

  55. Original appt was for 5pm. They called around 2:30 and said they could come earlier if I was available, I was and so they arrived at 3:30. Tech did a fine job cleaning my two area rugs and an upholstered side chair. Was done in an hour and I’m quite happy with the results.

  56. .Professional, effective, & personable. Saved my $750 mattress from the unfortunate results of a very drunken Halloween.

  57. Great service. Very prompt resonse to arrange a day and time, quote given was what they charged.
    Cleaned two sofas and an ottoman.
    The technician was friendly and professional, took good care with our fairly expensive furniture.
    The couches look great (they took a beating with two small kids lately) and I was pleasantly surprise that there was very minimal odor, so I trust there are no harsh chemicals used.
    Would definitely recommend this service.

  58. I needed my living room set cleaned so of course I searched Yelp to find an upholstery cleaners and lead me to you and I was not disappointed.

    After reading a few reviews I was impressed so I clicked the request quote button. Within 15 minutes of sending my request I received a response. Within 15 minutes of receiving a response to my initial request for a quote I was given a price and booked for the next day at 8:00am.

    Today at 8:00am sharp Jay arrived at my house. I was thankful and impressed that he was on time. Jay was very nice and got to work immediately. Jay did such a great job. I will definitely use their services in the future.

  59. I am delighted with the cleaning service. They were able to come within days of my call, and charged exactly what they quoted by phone. Workers were prompt, courteous, efficient, and best of all: my sofa and rugs are looking clean and new. I recommend this company without hesitation. They clearly take pride in excellent work.

  60. I just used this service after having tenants move out of our apartment. They are very quick to respond to you via messenger in yelp. I purchased he basic clean package, the service lasted about 40 min, the couch took about 6 hours to properly dry, but it looks brand new and smells very nice! Well worth the $129.

  61. This company goes ABOVE AND BEYOND! First of all, I never thought our couch was salvageable. With two insane dogs and unknown black stains, our orange couch was, in my mind, a complete write off. We booked the day before. Vlad was our technician. He showed up on time and was very friendly and professional. Our circuits blew and he spent time finding and opening our circuit breaker panel. After some work he found a mistake in its connection that caused the problem, and fixed it easily!
    Our couch is pristine, and the whole experience was great ! Definitely use this company, we will be return customers !

  62. From the moment I found this company to the completion of my cleaning service, it was easy, streamlined and professional. Booking an appointment on the weekends was preferred and I was provided with many options. The cleaning crew was timely with no hiccups. Pricing was reasonable and fair. Highly recommended for sofa and rug cleaning! I will be using their services again in the near future.

  63. I’m very pleased with the service. I hired the company to clean my sofa, arm chair and ottoman. I felt that the price was reasonable. They were very responsive and it was so easy to set everything up. Super convenient.They showed up on time. Friendly and polite staff. Diligent work. thank you!

  64. I spoke to Dan, sent him an image of the chairs I need cleaned and he sent me an estimate within minutes.the price was fair and we made an appointment. The technician came 20 minutes early and did a great job. I will use again and I will recommend to all my friends.

  65. We have got our mattress and sofa cleaned with this company. They offered us a great deal for both sofa and mattress cleaning for $199 while other company wanted to charge us $169 for a mattress cleaning only. Scheduling was very easy, it took a couple of minutes. They staff came on time and did a great job. There were two guys who were very helpful and thorough at every stage of the cleaning. I recommend Mattress and couch cleaning NYC. They are great for upholstery and mattress cleaning services!

  66. I had a large and a small sofas cleaned by them and we are very satisfied with the results. It was a bit hard to make appointment since we are in NJ. They did a great job and the price is reasonable. We will use them again and likely regularly because we love the new look of the furniture.

  67. Our dog peed on our brand new rug and we called quite a few different companies. These guys were very corteous and fast both in replying us with a very competitive price as well as with a prompt schedule to clean it for us. Took them 15min to wash and now the rug is brand new again. Defitinitely keeping their contact for future needs.

  68. Our basement apartment tenants just left so we called to have the carpets cleaned for the new tenants. The old ones had a dog and the carpet spelled like dog and dog urine.

    I sent a text inquiry (convenient!)and got a response almost immediately and it was a breeze to set up an appointment. Adam came right on time, bright and early at 8am and was efficient and helpful (some furniture had to be moved so the carpet underneath could be cleaned). I think he did a good job. The carpet still smells a little like dog but I don’t think anything or anyone can totally remove the smell now. I’m just happy it smells better than it did.

  69. Roman was amazing! He came right on time did an unbelievable job. My carpet and sofa look brand new. I highly recommend this company, from the sales team to the cleaning professionals A++ Job
    Happy I used them

  70. Impressive customer service and results! Above and beyond our expectations. We don’t have time to do this ourselves, so if you really need your carpet , mattress, sofa cleaned precise and quickly, this is it!!! You can see the difference and smells fresh. Price is right. Definitely recommended to my neighbor, family and friends! Thank you for all your help.

  71. Best couch cleaning company I have ever used. Professional approach at every stage: from the booking (which is very easy via text, it took 1 minute literally!) to the technician arrival on time and cleaning results. Couch looks amazing. It look like they painted it back to its new bright colors. It also smells very fresh, it makes me especially happy. I am very satisfied with this couch cleaning service. Thank you couch and mattress cleaning NYC! I will use you guys again.

  72. We are very happy with our couch cleaning! I received a quote quickly upon request and was able to schedule the cleaning the same week. The price was very competitive. Adam, the technician, was on time, friendly and did a great job. We will be calling them for our carpet cleaning next.

  73. Amazingly easy, quick and flexible appointments. Worker was great and finished sofa and club chair in 45 minutes. Great results. Will use again.

  74. Highly recommend for a couch cleaning services. I have 5 seater sectional couch where my dog decided to pee on. I had terrible smell on it. I could not spend any minute on my couch. I was looking for a professional upholstery cleaning company that would remove odor first and then just clean and sanitize my couch professionally. I was shopping around a lot and was offered just a deodorizing. This company offered odor removal injections which seemed to be more professional. Price was also very reasonable. I decided to use their services and I am very satisfied. Couch has no odor now and looks very clean. I will definitely use their services again.

  75. They are great at mattress cleaning. I have a king size memory foam mattress that needed a good deep cleaning.
    I found this company. It seemed like they specialize in mattress cleaning. I got a very reasonable price from them and scheduled the cleaning. They showed up on time and did a great job. They did not remove a urine stain completely though but it looks much lighter now. I can barely see the stain. Anyways, they sanitized my mattress perfectly! I can recommend ny-carpetcleaning-nyc for a mattress cleaning. I liked it

  76. Best upholstery cleaning company I have ever used! Mike, their manager, made it so easy to get an estimate and schedule the cleaning. I got an estimate within a couple of minutes since I had texted them with a request to get a quote for my sectional couch cleaning. Pricing was very reasonable in comparison to other couch cleaning companies. Technician Yuriy did an amazing job and what is important was on time. He was especially thorough at those parts that were very dirty and stained. Couch looks much way better now. Not brand new but I see lots of significant improvements. I appreciate such a devotion to a job. Thank you guys. Will definitely use again!

  77. Reliable, reasonably priced and helpful customer service. They did a great job and the price was reasonable. What I really liked was how easy it was to book online and that they were prompt. There is an online chat option on the website where someone will answer your questions live. Much easier than other places I called to try to get information and quotes. They also don’t change the price on you once they arrive. I would recommend this service.

  78. We had their sofa cleaning service. Scheduling was easy, technician came on time, sofa looks great. Nothing else to say! Good reputable company. Will use them next year for my other sofa cleaning.

  79. Great sofa cleaning company! We got our sofa cleaned with ny-carpetcleaning-nyc. Stephen, their technician came right on time and turned our sofa into a fresh and nice smelling condition. I like their text message estimates option. I was busy at work and it was sooo easy to get an estimate and schedule our sofa cleaning via text messages. Response time is something I have never seen, you write a message and get response within a minute. Moreover, they work till 12 am which is, to my deep belief, is 21st century business in this super busy city that never sleeps. Customer service- Grade A+, cleaning result Grade A! I highly recommend these guys. Ny-carpetcleaning-Nyc – you are the best!!!

  80. We will definitely use this company again. They communicate quickly & arrived on time. All rugs were thoroughly cleaned. Very happy with this service!

  81. I was surprised at how quickly I got my quote! With the prices being so low, I honestly thought it wasn’t going to be that great of a cleaning. My dog had taken up a new and horrible habit of peeing on my $3,000 couch and it left big stains and obvious odor. However, when the cleaner came, they were very courteous and did an amazing job. My couch was cleaner than before my dog decided to use it as his front lawn, and I didn’t have to break the bank to get it that way. Highly recommend.

  82. The best prices I’ve found. I highly recommend Mike and his team! My dirty 2 year walked over carpet looked as good as new after they were done. Super impressed at their friendliness, professionalism and good job!

  83. I submitted a request for a quote through their website and I heard back almost right away. They offered me several openings and I was glad to book a morning appointment two days later. The technician was on time and courteous. He was incredibly thorough and meticulous–the couch looks new (unbelievable since it’s light beige and in a house with two adults, two cats–one who drools a LOT–and a very sticky toddler). I was impressed by his attention to detail and the care he took getting every little spot out. I have had other companies come to do the same job and they’ve rushed it, tried to pressure me into cleaning brand new rugs, slipped in some extra cost, AND haven’t done nearly as good work. I’m really impressed and will definitely hire them again.

  84. I do not know how if ny-carpetcleaning-nyc clean carpets well but they are great in sofa cleaning. I had two of my sofas cleaned a couple of days ago. They overcame my expectations. I had them heavily stained over a couple of years. Sofas had food stains mostly but they looked like they are not removable at all. These folks made a miracle!! They got rid of all stains!! I am so happy that I do not need to replace my sofas now and buy new ones. Thank you Roman, their technician, my sincere appreciation!

  85. We didn’t use them to clean but give them 5 stars for their honesty and putting us above their bottom line.

    Our couches recently got some splatter from a flooding/leak coming from the ceiling of our apartment. Sam offered to have someone come by within 24 hours for an estimate. When their rep visited (20 minutes early!), he looked at our couch and instead of trying to sell us on a cleaning, gave us an objective, honest answer — that in this circumstance, we probably did not need a cleaning with it right now, but gave us estimates in case we wanted to use them in the future. Their honesty has won our business for future cleanings we may have with carpets, rugs, etc…

  86. I highly recommend this company. The terms were clearly spelled out, the service was prompt and courteous, and the work was excellent. My very old couch and loveseat, which were tired and dingy, now look bright and fresh. Even better than I’d hoped for.

  87. I am a repeat customer of NY-CarpetCleaning-NYC. I’m not sure that carpet cleaning could be any more straightforward, reasonable, or pleasant. Their tech came out last week to clean our carpeted stairs and wool carpeting which is more prone to stains than other fibers. As per his other visits over the years, he was able to remove essentially all our accidental stains: coffee, blueberries, and general grunge from foot traffic. There is never any chemical odor related to cleaning, the carpet padding is not wet, and complete drying takes under 24 hours, just as advertised. I will continue to patronize Mike nad his team for all my cleaning needs.

  88. The guys who came worked very hard and were very professional and polite in my home. I was able to schedule on a Sunday which was great because I work Saturdays also. The guys wore booties to cover their shoes and I received a good discount for combining mattresses and rugs. Would recommend them anytime, not even for the great price (was very competitive) but just because the employees were so professional and detailed. They asked me to check if everything was to my satisfaction at the end and overall I was very happy with everything

  89. Mike did an amazing job with my two rooms! He was very quick and efficient, and was very easy going. Fortunately he was able to fit me in with only a day’s notice. I RECOMMEND to anyone! Thanks again John 🙂

  90. These guys did a good job, were courteous and professional, explaining the likelihood of which stains were likely to come out or not. The apartment carpet feels cleaner than when we moved in. The carpet was completely dry by early evening as promised, (we opened up all the windows for 6 hours, as they explained that it was best for the carpet to dry by a cool draft.)

  91. My dog ruined my Casper mattress and I had used bleach, baking soda and vinegar, really anything to get stains out but I made it worse. I was hesitant to pay to have my mattress cleaned but was starting to think I needed a new mattress. I decided to pay the $140~ and it was so worth it to have my mattress cleaned like brand new and smelling clean and fresh again.
    Will probably start getting my mattress cleaned annually now.

  92. On time. Professional, friendly and super honest. Won’t try to sell you something you don’t need. Quick and painless process.

  93. This was awesome. The guy was on time, knowledgeable, friendly, efficient. He didn’t mind moving a few things around, and was able to get most of the spots out. I would definitely recommend again.

  94. Called on a Thursday. They were able to have someone come out the very next day. Large area rug that had been used by my two pitt bulls as their second bed. Ground in pet hair and with a smell. Sam, brought it back to life. Literally, as bright and clean as the day I bought it and fresh smelling. I can’t rave enough.

    I try to go family/locally owned whenever possible. These guys did not disappoint.

  95. Sam was the technician who came to our home to clean our rugs. We had two rooms with wall-to-wall carpeting, and three area rugs we were interested in cleaning. Sam called me 15 minutes before arriving to let me know he was en route, and was extremely friendly and professional. He was patient and explained the different techniques he used to clean the wall-to-wall carpeting, vs the area rugs.

    He was very honest and informed me that one of my rugs, a wool/silk Moroccan rug, was best cleaned by hand washing. However, he also let me know that his warehouse was more than a month behind orders due to renovation, so he didn’t want me to wait that long to have it cleaned. Sam also gave me tips on how to clean up common messes, and the frequency in which to clean the carpets and rugs.

    Buddy was delightful – an utter professional, but friendly and courteous. I will definitely hire him and his company again next year to clean our carpets. Thank you!

  96. Mike came to clean the carpets in my apartment and did a great job.

    He was very easy to coordinate with & he gave me a curtesy call before the appointment.
    He was on time, and his quote was exactly how much he charged me (a fair price).
    He did a great job, got rid of brown stains on my very light colored carpet.
    He was a very friendly guy, too.

    I highly recommend!

  97. Sam absolutely killed it. Not only are the stains gone, but the carpet looks brand new. $185 worth of cleaning, the value of $5000 worth of new carpeting. Score!

  98. Called them to set up an appointment and was able to get something the next week. They were professional and on time. They cleaned my carpeted staircase, sofa and living room rug in about an hour and everything looked and smelled great. I would definitely use them again and recommend them to all of my friends

  99. The carpet looked great upon completion and we couldn’t believe how much it looked like “new” carpet. We have also used them in our office where, yet again, they did a fantastic job. When working with they, you know the job will get done! Since they are a family owned business you know your money is staying local rather than going to a large franchise out of state. Also, these guys are quick to act if there is an issue or question. Thank you guys so much for rug cleaning! We will definitly us you again.

  100. I called them and setup the appointment for rug cleaning. They came on time. After inspecting the house, they suggested some more treatment of the carpet, which added more dollars to the total cost. I was a little bit reluctant but accepted anyway. Overall, the process was smooth. The staff was very polite and fun to talk to. They are quite professional. Will use them again.

  101. The worker did a fabulous carpet cleaning! He arrived a little early which was great. He went over the services and costs and got right to work. I had a problem area where my newly-adopted dog was having accidents. He spent extra time and care on for that area rug cleaning and had the entire carpet looking brand new and smelling fresh. Man was very professional and friendly. He did a great job. I would definitely recommend NY-Carpet Cleaning=NYC and will definitely call them again for future service.

  102. So happy to have found a wonderful upholstery cleaning company. The technician did a wonderful job cleaning our sofa and armchair. Thank you for your impeccable service.

  103. I was so pleased with the efficiency and professionalism I received with this company. The gentleman that came to clean our carpets was very informative and very nice as well. My main concern was my mother’s bedroom, which gets occasional accidents by our Chihuahua but we were assured their natural and non toxic solution would do the trick. Our bedroom carpets smelled so good and looked like they were brand new! Thank you and I highly recommend.

  104. I found the technicians to be punctual and very professional. They performed all the required tasks very well and took me around after the job was completed to make sure I was satisfied. The quality of the work was exceptional. I enjoyed working with them and I will definitely use their services again in the future for rug cleaning.

  105. I booked NY-CarpetCleaning-NYC over the weekend using their online system, very convenient and I was able to get arrange this service to arrive within 48 hours.

    The technician arrived early and did an excellent job removing stains that I wasn’t sure was going to come out (red dye from Pedialite).

    Highly recommended, and they’re a local independent business!

  106. Another excellent experience with Ny-carpetcleaning-NYC. My third time with Duane today. He is so awesome! Arrived early, courteous (put on shoe covers) attentive, pleasant, efficient. Theo in scheduling is super helpful, as well. All around a great company–professional, caring, and responsive. I also met the other technician Jose, who is great as well. Most importantly, our rugs and furniture look great every time. Also, it’s great to support a locally-owned company like Ny-carpetcleaning-NYC

  107. Ny-carpetcleaning-nyc will do your rugs and furniture! I was dumb enough to have spilled red wine on a light-colored couch and John came in and did an outstanding job of removing the stain. Very personable and knowledgeable he went right to work on my couch and now I can entertain again! I just may only serve white wine and Champs from now on, however……

    I would highly recommend John and Dwayne from Ny-carpetcleaning-nyc to anyone!

  108. If you’re looking for an excellent carpet cleaning service, look no more because ny-carpetcleaning-nyc is the best!! I needed an area rug cleaned and after many calls and many quotes, not only did NY Carpet Cleaning NYC get back to me the fastest, but they also have the best price! Mike was actually able to come out the same day and clean my rug! I live on the third floor of my apartment complex and some cleaners wouldn’t even quote me because it was the third floor but Mike didn’t even bat an eye at it! He even had time to squeeze me into his busy schedule after I missed the first appointment time because I stupidly forgot to give him my address. My rug, which had been sitting in storage for 6 years and had crazy dents looks amazing now! I will be only using his services in the future!

  109. I booked Mike on google, he communicated everything very well, arrived on time, and was very nice.
    We have 2 cats and a dog and he let me know that all the cleaner he uses is safe around pets.

    There were a few accidents while potty training, which I thought I cleaned, but there was one stained areas and another that’s smelled like urine for a couple months.
    He did some special spot treatment for the stained and smelly areas, and a regular cleaning for the rest of our 2 bedroom condo. He took about 2 hours total, including set up, and there’s no more stains or smell!!!

    The cleaner he uses had a light scent, but it’s not chemical-y, and it didn’t linger after the carpet dried.

    I definitely recommend NY-carpetcleaning-NYC

  110. Amazing service all around! Was super quick to respond and did a quick and excellent job on our carpets! Highly recommend! Thanks Mike!

  111. Alex did an awesome job on my couch. His prices are incredibly reasonable and he does an awesome job without up-charging. I’ll be using him for all my properties. He is awesome, you can’t go wrong hiring him.

  112. Mike provides excellent service. I was able to quickly get a price quote and book the job via text messaging. He is fast, friendly, professional. Alex showed up on time and got the couch clean quickly. ny-carpetcleaning-nyc was one of the more reasonable quotes I received. Highly recommended!

  113. I have not personally used Mike for our home carpet since we haven’t had the need for it. Let’s keep it that way. However, if we ever need his service I will not hesitate to give him a call. As a property manager and a real estate professional, we’re constantly exchanging services for our clients. I can tell you from personal experience for our listings and rentals, Mike by far is the best carpet cleaner within 20 miles of Manhattan area.

    Extremely responsive to text or calls. Always make himself available to his clients needs even on days he doesn’t work. He will find solutions to all obstacles. He attention to details is superb.

    Thank you for constantly making yourself available to me and my clients. I highly recommend Mike. If you’re contemplating, don’t! He is great and you will not disappoint at all.

  114. With the amount of traffic my home gets (human and animal) we are in constant need of carpet cleanings (about every six months). ny-carpetcleaning-nyc was referred to me by a friend. I’ve used him twice now and both times I’ve been very happy with the service and results. Mike was quick to respond when I reached out to him for an appointment and flexible to accommodate my schedule. He is very knowledgeable about the various types of carpets and stains that accompany them. Most importantly the end results for our carpet cleanings have been excellent! Couldn’t be happier with NY Carpet Cleaning NYC and would gladly refer him to anyone looking to get their carpet cleaned.

  115. For years I’ve searched for a carpet cleaning service that doesn’t use chemicals. Each company I’ve called has reassured me that their company uses only harmless, organic, natural cleaners. Whatever the “organic” cleaners were, they still made me dizzy. Knowing how sensitive pets are, I felt like my dog was being assaulted, too, by these mystery ingredients.

    Finally, about four years ago, I called NY-CarpetCleaning-NYC. Again, I got the same reassurance: only safe, organic cleaning agents. This time, however, it was the truth, and I couldn’t be happier.

    Since then, Mike has come several times to do my carpet. He’s careful, thorough, friendly, and always on time. When he’s finished my carpet feels softer and springier. With the slight swirls his machine temporarily makes, I can see that not one spot is missed.

    Also, the woman who answers the phone and does the scheduling is delightful.

  116. Mike and his team provide excellent service for carpet cleaning. Our large office carpet experiences heavy usage, and there were many stains across the floor. Thanks to Mike the carpet looks almost brand-new!
    NY-carpetcleaning-NYC live up to their name, too. The products they use are environmentally friendly and non-toxic, which is especially important for children. The cleaner is of a very low odor as well.

    Overall we were very impressed and beyond thrilled to have worked with such a prompt, courteous and efficient business.

  117. I was referred to NY-carpetcleaning-nyc by a friend and could not be happier. They called me ahead of time to see if I was home and came right on time. It was a one man project and I was worried that he would not be done on time but he breezed through it quite efficiently. I liked that there were no chemical smells afterwards and the carpet looked like NEW. Will definetly use them again.
    Mike followed up his service with a sweet thank you card… Haven’t seen a company do that in a longggg time. Thank you Mike

  118. Ny-carpetcleaning-nyc did an amazing job on my carpets! Joshua was on time, very pleasant and provided wonderful results. There was no up-selling or last minute price increases. Mike and his team has become my Carpet Cleaning service of choice!!

  119. Absolutely awesome!
    Wonderful people and wonderful work! We had carpet stains that were removed perfectly!

  120. Great service, came the same day. Mike and his team. Cleaned a cream color sofa that I thought I would have to throw away. Made the sofa look brand new. Also cleaned my seats in my jeep, that has been parked up for months. Seats were stained very bad. I was told thaf I would have to get new seats. He saved me a fortune. Very satisfied and he has a very strong vacuum and suctions.

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